FAQ

General

Our parent company is Nice-Pak Products, Inc. The headquarters is located at Two Nice-Pak Park in Orangeburg, NY. We are a fourth-generation family-owned business.



Most of our wipes are made with plant-based fibers, acquired from sustainable wood sources. Whenever possible, we use regenerated cellulose fibers to support our commitment to sustainability. The majority of our wipes are made from spunlace technology with a mixture of natural materials. We also offer products comprised of viscose or cotton fibers.



The primary ingredient in Nice ‘N CLEAN® wipes formula is pharmaceutical grade purified water.

The shelf life of unopened Nice 'N CLEAN® products is two years from the date of manufacture.

For best results, Nice ‘N CLEAN® products should be stored at temperatures from 32°-109.4°F (0°-43°C).

Nice ‘N CLEAN® Wipes Flushable Wipes (moist toilet tissue) are flushable if you have a well-maintained sewer and septic system. We recommend flushing one wipe at a time. They are not recommended for use with motorhome or basement pump systems. Other Nice ‘N CLEAN® wipes (baby, hand, lens, disinfecting) are not flushable.

Nice ‘N CLEAN® wipes can be found at leading retailers across the country. To find a store near you, use our retailer locator.

Our current packaging in the US is not recyclable, but we are always innovating and recyclable packaging is part of our plans. We reduced the plastic in our packaging by 80% when we switched from canisters to soft packs. Nice-Pak (our parent company) has successfully rolled out recyclable packaging with a product in the UK and we aim to bring that technology to the US. We are a member of the Sustainable Packaging Coalition and are committed to creating packaging that is good for people and the environment.

Customer Service

We have a 100% SATISFACTION GUARANTEE. Our #1 priority is to have satisfied and happy customers. This means when you buy Nice ‘N CLEAN® wet wipes, we want them to make your life easier and cleaner. We stand behind our products 100%. If you’re not delighted with your purchase from this website, simply reach out to our Customer Satisfaction Team and we’ll do whatever it takes to make you a happy and satisfied customer.

You can email us at help@nicencleanwipes.com with any questions and feedback. Other ways to contact us are as follows:

~By Phone: (800) 444-6725

~By Mail: Two Nice-Pak Park, Orangeburg, NY 10962

~On Facebook

~On Instagram

~By clicking the “help” button in the bottom right of your screen

BABY Wipes

Yes, Nice ‘N CLEAN® BABY Sensitive Skin Wipes are hypoallergenic and are infused with moisturizing ingredients, including aloe and vitamin E. In addition, they are free from alcohol, parabens, and phthalates. They are specially designed to be gentle on sensitive and delicate skin. 

Yes, Nice ‘N CLEAN® BABY Wipes are hypoallergenic and will not cause skin irritation or allergic reactions.

Yes, Nice ‘N CLEAN® BABY Wipes are paraben-free, phthalate-free, and alcohol-free. 

Yes, Nice ‘N CLEAN® BABY Wipes are infused with aloe and vitamin E to help moisturize and soothe sensitive skin. 

Yes, Nice ‘N CLEAN® BABY Wipes have been clinically tested and proven to be safe. Our wipes are made with pharmaceutical grade purified water and naturally derived ingredients. The baby wipes are free of parabens, phthalates, and alcohol. Plus, they are hypoallergenic.

The safety and comfort of your baby is our top priority. The Nice ‘N CLEAN® brand Research & Development Team carefully evaluates and tests each ingredient and each product to ensure it is safe. Our mission is to provide products that are proven to be safe and effective for your family. We also strive to make products with natural ingredients and renewable sources because we are committed to sustainability.

Yes, Sensitive Skin Nice ‘N CLEAN® BABY Wipes are unscented and fragrance-free. Our wipes are also hypoallergenic and free from parabens, phthalates, and alcohol. They have been clinically tested to ensure they do not cause skin irritation or allergies.

Yes, Nice ‘N CLEAN® BABY Wipes are specially formulated to be gentle on all areas of your baby’s skin. 

Healthcare professionals and hospital workers around the world put their faith in Nice ‘N CLEAN® BABY Wipes. That’s why so many parents trust Nice ‘N CLEAN® BABY Wipes. If it’s good enough to take care of your baby in the NICU, it’s good enough to take care of them at home.

No, even though Nice ‘N CLEAN® BABY Wipes are made with plastic-free 100% plant-based fibers, they are not designed to be flushed down the toilet. Please discard them in the garbage.

Unopened packages of Nice ‘N CLEAN® BABY Wipes last for two years from the date of manufacture.

No, Nice ‘N CLEAN® BABY Wipes are plastic-free and made from 100% renewable plant-based fibers.

Yes, Nice ‘N CLEAN® BABY Wipes can be used by adults.

HAND Wipes

Antibacterial hand wipes are pre-moistened wipes made out of non-woven fabric and soaked in a cleaning solution. Nice ‘N CLEAN® Sani-Hands® Antibacterial Hand Wipes have been clinically proven to effectively and quickly kill 99.9% of the most common bacteria.

Nice ‘N CLEAN® Sani-Hands® Antibacterial Hand Wipes kill 99.9% of the most common household bacteria. They do not kill viruses.

When using a hand wipe, it’s important to cover every part of your hands, up to your forearms. The wetness of the wipe is where the bacteria-killing solution is. Here are all the key areas to hit when using a hand wipe:

~individual fingers, fingertips, and nails

~between fingers

~palms

~back of hands

~wrists

~forearms

Studies have shown that hand wipes are more effective than gels when it comes to removing bacteria, dirt, and impurities from hands [*]. A November 2010 Special Pathogens Laboratory (SPL) study discovered that 65.9% alcohol wipes were more effective at physically wiping away bacteria than a 62% alcohol gel [*]. This can help reduce the spread of bacteria and minimize infection.

Nice ‘N CLEAN® Sani-Hands® Antibacterial Hand Wipes are saturated with 70% alcohol and have been clinically shown to kill 99.9% of the most common bacteria within 30 seconds [*]. Our plastic-free wipes are made with 100% renewable plant-based fibers and each hypoallergenic wipe is infused with natural aloe and vitamin E to prevent dryness and provide a moisturizing and soothing experience. 

FLUSHABLE Wipes

Nice ‘N CLEAN® Flushable Wipes are thick and soft moist toilet tissue that is designed to be flushable. Our wipes are made from plastic-free 100% plant-based fibers pre-moistened with an alcohol-free refreshing cleansing solution. Each ultra-strong and soothing wipe is infused with aloe and vitamin E. Nice ‘N CLEAN® Flushable Wipes provide a more effective cleaning experience than dry toilet paper alone does.

You can do either! Nice ‘N CLEAN® Flushable Wipes can be used in place of toilet paper, as well as before or after toilet paper for a more refreshing and gentle cleaning experience. They are a comfortable and soothing complement to toilet paper.

Yes, Nice ‘N CLEAN® Flushable Wipes are septic-safe for well-maintained sewer and septic systems. They are made with Eco-Flush® technology and can be flushed down the toilet one wipe at a time. Our wipes have been thoroughly tested and have passed widely accepted flushability guidelines and requirements. They are not recommended for use with motor home or basement pump systems.

No, Nice ‘N CLEAN® Flushable Wipes are alcohol-free. They are also hypoallergenic and free of chemical binders.

Yes, Nice ‘N CLEAN® Flushable Wipes are hypoallergenic and will not cause skin irritation.

Yes, Nice ‘N CLEAN® Flushable Wipes are free of parabens.

Yes, Nice ‘N CLEAN® Flushable Wipes are free of phthalates.

Yes, Nice ‘N CLEAN® Flushable Wipes are made from plastic-free 100% renewable plant-based fibers.

Nice ‘N CLEAN® Flushable Wipes are smooth with striations in the wipe for gentle and effective cleaning.

Nice ‘N CLEAN® Flushable Wipes are thick and durable single-ply wipes.

The dimensions of Nice ‘N CLEAN® Flushable Wipes are 6.8 inches by 5.3 inches when unfolded.

Yes, Nice ‘N CLEAN® Flushable Wipes are made with plastic-free 100% renewable plant-based fibers made from trees in environmentally managed forests. 

Unopened packages of Nice ‘N CLEAN® Flushable Wipes will stay moist for at least two years after the date of manufacture. 

LENS Wipes

Nice ‘N CLEAN® LENS Wipes are pre-moistened individually-wrapped wet wipes specially developed for safe, streak-free, and scratch-free removal of dust, smudges, and fingerprints on eyeglasses, sunglasses, goggles, camera lenses, and binoculars. Dirt and surface grit should be removed before using a wipe to prevent any scratches.

Yes, Nice ‘N CLEAN® LENS Wipes are safe to use on lenses with anti-reflective and anti-fog coatings.

No, Nice ‘N CLEAN® LENS Wipes are not designed to be flushed down the toilet. Please discard them in the garbage after use.

Nice ‘N CLEAN® LENS Wipes can be used to clean eyeglasses, sunglasses, goggles, camera lenses, and binoculars. They are safe to use on lenses with anti-reflective and anti-fog coatings.

No, Nice ‘N CLEAN® LENS Wipes are not designed to be used on touchscreen devices.

No, Nice ‘N CLEAN® LENS Wipes are not designed for computer and television screens.

No, each Nice ‘N CLEAN® LENS Wipe is designed for a single use.

Yes, Nice ‘N CLEAN® LENS Wipes are pre-moistened individually-wrapped single-use wet wipes so you can conveniently take them anywhere. They’re great to keep on hand in your office, car, and purse so you can always enjoy crystal clear views.

Unopened Nice ‘N CLEAN® LENS Wipes will stay moist for at least two years after the date of manufacture.

DISINFECTING Wipes

Nice ‘N CLEAN® DISINFECTING Wipes are pre-moistened wipes that contain a proprietary solution specially developed to clean, deodorize, sanitize, and disinfect. They have regular and scrubbing applicators designed to help you tackle a variety of cleaning challenges at home, at the office, and at school - wherever you need a convenient way to clean. Our wipes have been clinically shown to kill viruses and bacteria. They come in soft-pack packages that are easier to take on-the-go, plus are more environmentally friendly than hard plastic canisters.

Yes, Nice ‘N CLEAN® DISINFECTING Wipes can kill viruses. Our clinically tested disinfecting solution is effective against the common cold virus caused by coronavirus and common flu virus caused by Influenza A/Hong Kong. Follow the instructions on the package for effective sanitizing and disinfecting contact times.

Nice ‘N CLEAN® DISINFECTING Wipes are included on the EPA’s “List N: Disinfectants for Coronavirus (COVID-19)” products that meet its criteria for use against SARS-CoV-2. Our product has been tested against SARS-CoV-2 and the test results have been submitted to the EPA for approval.

Yes, Nice ‘N CLEAN® DISINFECTING Wipes can kill bacteria. Our clinically tested disinfecting solution is effective against Escherichia coli (E. coli), Salmonella enterica (Salmonella), Staphylococcus aureus (Staph), Pseudomonas aeruginosa, Listeria monocytogenes (Listeria), Streptococcus pyogenes (Strep), and Methicillin-Resistant Staphylococcus aureus (MRSA), among other bacteria. Follow the instructions on the package for effective sanitizing and disinfecting contact times.

Nice ‘N CLEAN® DISINFECTING Wipes are designed to clean, sanitize, and disinfect hard, nonporous surfaces. Examples include: kitchen counters, bathroom counters, dining tables, bathtubs, toilets, stovetops, large appliances (e.g., refrigerator doors, shelves, and handles), door handles, and light switches. If you disinfect a food-contact surface, such as a kitchen counter, be sure to rinse thoroughly with potable water after disinfecting. Disinfecting wipes should NOT be used on porous surfaces, fabrics, food, or your body/skin.

No, Nice ‘N CLEAN® DISINFECTING Wipes are designed to be used on hard, nonporous surfaces only. They cannot be used on your skin or any part of the body. They cannot be used on food, food-contact surfaces without rinsing, or fabrics. It is important to follow the guidance on the packaging and use only as directed.

Yes, Nice ‘N CLEAN® DISINFECTING Wipes are made from 100% renewable plant-based fibers.

Nice ‘N CLEAN® DISINFECTING Wipes are 64% larger than the leading household wipe. Each wipe is 9.8 inches by 8.2 inches vs. 7 inches by 7 inches. Larger wipes mean you can clean more surface area at a time.

Unopened packages of Nice ‘N CLEAN® DISINFECTING Wipes are good for at least two years from the date of manufacture.

NICE-PAK | THE MANUFACTURER

The parent company of the Nice ‘N CLEAN® brand is Nice-Pak Products, Inc. We are a fourth-generation family-owned business based in Orangeburg, New York.

Yes, our fourth-generation family-owned business was founded in New York in the 1950s and our corporate headquarters is in Orangeburg, NY.



Our U.S. facilities are located in Orangeburg, NY, Mooresville, IN, and Jonesboro, AR. Our international facilities are located in Flint, United Kingdom, Wigan, United Kingdom, and Magdeburg, Germany.

Nice-Pak Products, Inc. was founded by Arthur Julius in 1957. He invented the first wet wipe in his Manhattan loft. In 1960, the company shipped its first products to customers under the Nice ‘N CLEAN® brand. Today, the company is led by Arthur’s son, Robert Julius. Since its founding, Nice-Pak has grown into millions of square feet of global manufacturing and distribution space. It employs more than 2,850 associates around the world. Today, Nice-Pak is the world’s leading manufacturer of wet wipes.

Nice-Pak Products, Inc. manufactures more than 2,000,000,000 wet wipes per year. That’s 2 billion!

Our company employs more than 2,850 associates in the United States and around the world. Our corporate headquarters is in Orangeburg, New York, and we have major manufacturing facilities in Mooresville, Indiana and Jonesboro, Arkansas.

Nice-Pak has more than 2,000,000 square feet of manufacturing space across our facilities – that’s more than 18 football fields.

You can find ingredient disclosures here: 

https://www.nicencleanwipes.com/ingredient-disclosures